NMS Email Alerts
Example of the Email Alerts from the Collectors
Status: "Healthy"
Subject: "Device StandDown - Customer: CUSTOMER Device: DEVICE_NAME (SERIAL)"
Message:
Status Changed to Healthy
(TIME)
Status: "Needs Attention"
Subject: "Device StandDown - Customer: CUSTOMER Device: DEVICE_NAME (SERIAL)"
Message:
Status Changed to Healthy [Needs Attention]
Details as follows:ALERT_STRING
(TIME)
Status: "Available"
Subject: "Device Available - Customer: CUSTOMER Device: DEVICE_NAME (SERIAL)"
Message:
Connection restored to host
(TIME)
Status: "Critical"
Subject: "P1 - Device Critical - Customer: CUSTOMER Device: DEVICE_NAME (SERIAL)"
Message:
Critical Failure Detected
Details as follows:ALERT_STRING
(TIME)
Status: "Admission"
Subject: "P2 - Device Admission Control - Customer: CUSTOMER Device: DEVICE_NAME (SERIAL)"
Message:
Status Changed
Alert as follows:ALERT_STRING
(TIME)
Status: "Degraded"
Subject: "P3 - Device Degraded - Customer: CUSTOMER Device: DEVICE_NAME (SERIAL)"
Message:
Alert Detected
Details as follows:ALERT_STRING
(TIME)
Status: "Gateway Down"
Subject: "GATEWAY DOWN - Customer: CUSTOMER Device: DEVICE_NAME (SERIAL)"
Message:
Connection Test Failed
unable to ping Host and Gateway 5 mins apart - Site Down?(TIME)
Status: "Down"
Subject: "Device Unresponsive - Customer: CUSTOMER Device: DEVICE_NAME (SERIAL)"
Message:
Connection Test Failed
unable to ping host 5 consecutive times, 5 min apart(TIME)
Status: "Unavailable"
Subject: "MONITORING ERROR - Customer: CUSTOMER Device: DEVICE_NAME (SERIAL)"
Message:
Failed to connect
Error connecting to device using SSH/REST (multiple consecutive attempts)
Investigate as this may be a serious error, or password failure
(TIME)